FAQ

When do I pay?

Payment is normally due at the end of the session and may be paid by cash, credit card or EFTPOS.

How do I get my rebate?

Most of the time we can process Medicare rebates on the spot and transfer the funds directly into your bank account. To do this, you will need to make sure that you have registered your bank details with Medicare. For more information on how to do this, visit the Medicare page on the Department of Human Services website, or visit your closest Medicare office.

How do you decide how much to charge per session?

We have set our fee structure to balance our costs and not making the cost of therapy prohibitive. This means our fees are well below those recommended by the Australian Psychological Society (APS). For example, APS recommended fee for a 45-60 min session is $235.